Services
Six things we do well. Most clients start with managed support and add from there — but each one stands on its own if that is all you need.
Managed IT Support
Flat-rate monitoring, patching, and help desk so your team stops losing hours to broken technology.
- Unlimited remote help desk during business hours
- Monitoring and alerting around the clock, with a technician on it during business hours
- Automated patching for operating systems, applications, and network hardware
- Printer and print queue support, because that is what actually generates tickets
- Asset and warranty tracking so nothing ages out unnoticed
- Onsite response across Erath, Hood, Comanche, and neighboring counties
Cybersecurity
Layered protection sized for a small business — Microsoft Defender managed with Huntress EDR, email security matched to your budget, and around-the-clock threat monitoring.
- Microsoft Defender managed and monitored on every workstation and server
- Huntress EDR on top of it, with a 24/7 security operations center behind the alerts
- Email security matched to your budget — from built-in Microsoft 365 filtering up to Defender for Office 365 or Proofpoint
- Huntress ITDR for Microsoft 365 account takeover, malicious inbox rules, and business email compromise
- Security awareness training with simulated phishing, available when you want it
- Network scans and multi-factor authentication on email and remote access
Microsoft 365 & Cloud
Migration, licensing, and ongoing administration of Microsoft 365 — mail, Teams, SharePoint, and identity done correctly.
- Mailbox and file migrations with no gap in mail flow
- License right-sizing so you stop paying for seats you retired
- SharePoint and Teams structure that people can actually navigate
- Entra ID (Azure AD) identity, MFA, and conditional access
- Retention and legal hold configured to your policy
Backup & Disaster Recovery
Backup chosen, set up, and managed by us — owned and paid for by you. Local, cloud, or both, sized to what you can actually afford to lose.
- Local backup to removable drives, tape, or whatever fits the budget and the building
- Cloud backup for the case where the building is gone
- File-level or full bare-metal recovery, depending on how fast you need to be running again
- Hardware and subscriptions billed to you directly, not folded into the monthly rate
- Restore testing available when you want it
- Microsoft 365 backup set up on request — Microsoft does not do it for you
Network & Wi-Fi
Business-grade firewalls, switching, and wireless — designed for the building you actually have.
- Firewall deployment, rule review, and firmware maintenance
- Wi-Fi surveys and access point placement that match your floor plan
- Guest network isolated from business systems
- VLAN segmentation for cameras, VoIP, and point-of-sale
- Secure remote access for staff who work offsite
IT Consulting & Projects
Planning, budgeting, and execution for the work that falls outside day-to-day support — moves, upgrades, and hardware refreshes.
- Technology roadmap and annual budget planning
- Office moves and new-location buildouts
- Server, workstation, and network refresh cycles
- Vendor management for internet, phones, and line-of-business software
- Second opinion on a proposal you were handed
Talk to someone who will actually pick up
Tell us what is slowing your team down. We will tell you plainly whether we can help, what it takes, and what it costs.