Managed IT · Stephenville, Texas
IT that stays out of your way
Tech323 keeps the technology behind your business running — monitored, patched, backed up, and supported by someone who answers the phone. No jargon, no surprise invoices, no waiting three days for a callback.
Serving Stephenville, Granbury, Weatherford, Comanche, Eastland, Hamilton, and all the communities in between. Mon–Fri, 8:00am – 5:00pm CT.
One number to call
Your staff reaches a technician who already knows your environment — not a ticket queue that starts from scratch every time.
Flat, predictable cost
Routine support is covered by your monthly rate. You should not have to weigh whether a question is worth the invoice.
Fixed once, not weekly
We track why things break and remove the cause. Recurring tickets are treated as a defect in our work, not as billable hours.
What we do
Most clients start with managed support and add from there. Each service stands on its own if that is all you need.
Managed IT Support
Flat-rate monitoring, patching, and help desk so your team stops losing hours to broken technology.
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Cybersecurity
Practical, layered protection sized for a small business — endpoint defense, MFA, email filtering, and staff training.
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Microsoft 365 & Cloud
Migration, licensing, and ongoing administration of Microsoft 365 — mail, Teams, SharePoint, and identity done correctly.
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Backup & Disaster Recovery
Backups that are tested, offsite, and restorable — with a recovery time you have agreed to in advance.
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Network & Wi-Fi
Business-grade firewalls, switching, and wireless — designed for the building you actually have.
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IT Consulting & Projects
Planning, budgeting, and execution for the work that falls outside day-to-day support — moves, upgrades, and hardware refreshes.
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How working with us starts
Step 1
A conversation
Thirty minutes. What you have, what keeps breaking, what you are planning. No presentation.
Step 2
An assessment
We inventory your systems and give you a written findings document — yours to keep whether or not you hire us.
Step 3
A clear proposal
Scope, response targets, and price on one page. What is included and what is not, stated plainly.
Common questions
- How fast do you respond when something breaks?
Standard support requests are acknowledged within one business hour. Anything that stops your business from operating — mail down, server offline, suspected security incident — is triaged immediately. Exact targets are written into your agreement, not left implied.
- Do you require a long-term contract?
Managed agreements run month to month after an initial term, and you can cancel with notice. We would rather earn the renewal than trap you in one. Project work is quoted as a fixed fee.
- How small is too small?
We work well with businesses from roughly five to a hundred users. Below five, a full managed agreement is usually more than you need, and we will tell you that rather than sell it to you. Ask about hourly or project support instead.
- We already have an IT provider. How hard is switching?
Less painful than most people expect. We handle the transition: inventory your environment, take over administrative accounts, document everything, and coordinate the handoff. Most switches complete inside two to three weeks with no interruption to your staff.
From the blog
All postsSeven questions to ask before you sign with an IT provider
The questions that separate a real managed services agreement from a monthly bill with vague promises attached.
The three ways small businesses actually get breached
Not zero-days. Reused passwords, convincing emails, and missed patches — and what each one costs to fix.
Talk to someone who will actually pick up
Tell us what is slowing your team down. We will tell you plainly whether we can help, what it takes, and what it costs.