Privacy Policy

Not legal advice. This policy is a starting template that reflects how this website actually works. Have counsel review it before you rely on it, and update it whenever you add a tool that collects data. Items marked FILL THIS IN need your input.

Who we are

This website is operated by Tech323 (“we”, “us”). You can reach us at support@tech323.com or (254) 977-2631.

FILL THIS IN: legal entity name and registered business address.

What this website collects

Information you give us. When you submit the contact form we receive the name, email address, phone number, company, topic, and message you enter. We use it only to respond to your inquiry and to maintain a record of the conversation.

Information collected automatically. This site is hosted on Cloudflare Pages. Cloudflare processes standard request data — IP address, user agent, referring page, and timestamps — to deliver the site, apply security protections, and produce aggregate traffic statistics. See Cloudflare’s own privacy documentation for details on their handling of that data.

Cookies. This website sets no advertising or analytics cookies of its own. Cloudflare may set cookies strictly necessary for security and bot management.

FILL THIS IN: if you later add analytics (Cloudflare Web Analytics, Plausible, Google Analytics), a chat widget, or a scheduling embed, name it here and state what it collects. Google Analytics in particular will require a cookie notice in most jurisdictions.

How we use information

To respond to your inquiry and provide services you request
To maintain business records, including invoices and support history
To protect the website and our systems against abuse
To meet legal, tax, and regulatory obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing.

We use service providers to operate the business, and they may process your information on our behalf:

Cloudflare — website hosting, DNS, and security
Microsoft 365 — email and document storage
FILL THIS IN: any CRM, ticketing system (e.g. a PSA tool), email marketing platform, or form-delivery service in use

We may also disclose information where required by law or to protect our rights.

How long we keep it

Contact form submissions and related correspondence are retained for as long as needed to serve you and to meet our record-keeping obligations.

FILL THIS IN: state a concrete retention period, for example “three years after the last contact.”

Client data

If you are a client, our handling of the data inside your systems is governed by your service agreement and any applicable business associate agreement — not by this website policy.

Your choices

You may ask us to access, correct, or delete the personal information we hold about you by writing to support@tech323.com. We will respond within the time required by applicable law. Depending on where you live, you may have additional rights — for Texas residents, under the Texas Data Privacy and Security Act.

FILL THIS IN: confirm which privacy laws apply to your client base. If you serve residents of California, the EU, or the UK, this section needs to be expanded.

Security

We take reasonable technical and organizational measures to protect information submitted through this site, including encryption in transit (HTTPS). No method of transmission over the internet is completely secure. Please do not send passwords or other credentials through the contact form.

Children

This website is not directed at children under 13 and we do not knowingly collect their information.

Changes

We may update this policy. The “last updated” date above reflects the most recent revision.

Contact

Questions about this policy: support@tech323.com.